Shipping Policy
Quick summary: Delivery across Pakistan · Dispatch in 1–2 business days · 2–8 business days delivery depending on location · Cash on Delivery available · 5% off for advance payment.
Order processing
Orders are processed within 1–2 business days after confirmation. During peak Christmas weeks and public holidays, processing may take a little longer. We confirm your order by WhatsApp or SMS.
Delivery times
We ship across Pakistan with trusted courier partners.
| Location | Estimated delivery |
|---|---|
| Major cities | 2–4 business days |
| Other cities and towns | 3–6 business days |
| Remote areas | 5–8 business days |
These are estimates and may be affected by weather, traffic or seasonal demand.
Shipping charges
Charges depend on your location and the size and weight of your order. They are shown before you confirm your order.
Payment options
- Cash on Delivery: available nationwide. Please keep your phone on, as the rider may call you. Orders may be cancelled if calls go unanswered or delivery is refused.
- Advance payment (5% off): pay by Bank Transfer or Easypaisa and confirm with us on WhatsApp to get 5% off.
Tracking
When your order is dispatched, we send you the tracking number by WhatsApp or SMS.
Wrong address or failed delivery
Please double-check your details. We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address, or by no one being available to receive the parcel. If a parcel comes back to us for these reasons, reshipping charges are paid by the customer.
Damaged or missing items
Contact us within 24 hours of delivery with your order number and photos or a video of the parcel and product. We will resolve it quickly.
International shipping
We currently ship within Pakistan only.
Contact
WhatsApp / Phone: +92 330 4158893 · Email: [email protected] · Address: Rawalpindi 46000, Pakistan